Delivery and collection of goods

Delivery terms

We would like to point out right away that all the goods you can choose from in our web shop come from our own warehouse (stock). Delivery depends on the method of collection and if you collect from our address yourself, delivery within 24 hours is also possible. There are some exceptions when the goods are not available and must be ordered directly from the manufacturer. Such exceptions are clearly stated directly when purchasing such an item.

Delivery of goods to the customer's address in Croatia is free for purchases over €149.00. Free delivery is possible to an address in the Republic of Croatia and the delivery time is up to 7 working days. For orders less than the specified amount, we charge a fixed delivery fee of €5.00. Expedited delivery to Croatia (3 working days) and delivery to Slovenia is charged at €9.00. 

With prior telephone or email agreement, the buyer can pick up the goods themselves at our address: Svetice 23, Zagreb or Strossmayerov trg 5, Zagreb.

The buyer is obliged to immediately check the outer box for any damage upon receipt of the goods and immediately report them to the delivery person, and if he concludes that the goods were damaged in transport, to refuse to accept the shipment from the delivery person.

Delivery is made to the entrance of the residential building to which the shipment is addressed. The delivery person is not obliged to carry the goods inside the building or to the floor on which the customer is located.
The goods are insured against losses during delivery. When taking over the goods, the buyer is obliged to sign the record that he has taken over the goods, which is a confirmation of the takeover of the goods by the buyer.

We deliver goods via delivery services:

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